01/10/2024 - Product news

Fund Split Enhancements now live for all customers!

In August we shared with you the work we’re doing to provide greater clarity around crystallised fund splits. Over the course of the past few months, we’ve been enhancing and testing new solutions with a small number of pilot customers.

Since then, we’ve worked hard to add the additional functionality that our pilot users confirmed as important. On Tuesday 24th September we released our new and improved funds splits capability to all customers.

 

What’s new in the latest release?

New ‘Alerts’ when a fund split position is out of date. The platform can now detect client money in or out that would affect the crystallised proportion of a pension pot.

 

Where we detect money movements, you’ll be presented with a warning message to request an update. See below:

For illustrative purposes only and not reflective of an actual fund split position.

Where we do not detect money movements, you’ll be informed that there has been no money movements and no action is required.

For illustrative purposes only.

We have also introduced new rules to prevent repeat requests for the same investor pension. After a request has been raised but not completed, you’ll be unable to request another update. This will help us complete requests more efficiently for our customers.

For illustrative purposes only and not reflective of an actual fund split position.

These changes are part of our commitment to continually enhance our pension capability. With more changes coming very soon, we’re excited to keep collaborating with you all to improve your experiences on the Morningstar Wealth Platform!